Prepare the right audience
Review saved leads daily, target known sources, and exclude anyone who is not eligible before a message is drafted.
Public beta · live since From the first reply
From the first reply
to the right follow-up.
Ylper gives businesses one controlled workspace for inbound conversations, AI qualification, human replies, customer records, and responsible follow-up—with clear boundaries at every step.
LIVE FOLLOW-UP SYSTEMFollow up with context.
Follow up with context.
Stop with certainty.
The follow-up engine does more than schedule reminders. It reviews eligibility, conversation progress, timing, and ownership before deciding whether another message is appropriate.
Choose the operating mode
Use fixed routine steps, approval-first AI drafts, or guarded Autopilot for safe custom follow-ups.
Read the full conversation
AI continues from the latest unresolved need instead of repeating questions or sending a generic reminder.
Decide the next move
Autopilot can send, wait, recommend handover, flag missing information, recover a quiet opportunity, or prepare for a verified upcoming date.
Recheck before delivery
Replies, active handovers, calls, opt-outs, blocks, recent outcomes, timing, and sending limits are checked again immediately before send.
Measure and improve
Track prepared, drafted, sent, replied, scheduled, stopped, and failed activity with a clear reply rate.
Production guardrails remain authoritative
Checked again before sendAI cannot override opt-outs, exclusions, staff ownership, completed outcomes, sending windows, or the minimum spacing between unanswered follow-ups.
COMPLETE CLIENT-FACING CAPABILITY LIST
One workspace, from enquiry to outcome.
Every live beta feature is designed to keep customer context together and make the next action easy to understand.
Shared conversation workspace
Keep inbound enquiries, customer context, replies, media, ownership, and handovers together.
- Search and filter every conversation
- Reply manually with approved media
- Pause AI automatically when a teammate replies
- See qualification and follow-up state beside the chat
Number-level agent routing
Assign one or more WhatsApp numbers to each agent while owners and admins retain complete oversight.
- One agent can handle multiple numbers
- More than one agent can share a number
- Agents see complete old and future history for assigned numbers
- Owners and admins can inspect and reply across every team
Versioned AI sales agents
Configure how the agent qualifies, answers, hands over, and stays within approved business knowledge.
- Products, aliases, availability, images, and PDFs
- Business facts, FAQs, tone, languages, and examples
- Immutable versions with explicit activation
- No-send playground with a deterministic decision trace
Responsible follow-up engine
Run repeatable campaigns or let guarded AI decide the next helpful action from saved chat history.
- Routine, AI Draft, and AI Autopilot modes
- Daily lead preparation and source targeting
- Review and approve AI drafts before sending
- Automatic stops for replies, opt-outs, handovers, and completed outcomes
Customer and lead database
Build a reusable customer record from every conversation instead of leaving context inside individual chats.
- Contact details, tags, priority, notes, and owner
- Product, quantity, location, source, and lifecycle
- Conversation and assignment history
- Booking, decline, block, and opt-out outcomes
Flexible customer exports
Prepare a clean operational file with the range, fields, order, and format each team actually needs.
- Today, yesterday, weekly, monthly, yearly, and custom ranges
- Selectable columns and reusable column groups
- Sort by activity, customer, interest, quantity, or location
- Excel, CSV, TSV, and JSON formats
Missing-information workflow
When approved knowledge is unavailable, Ylper pauses instead of guessing and brings the question to the right people.
- Workspace dashboard alerts for owners and admins
- Platform support oversight across client workspaces
- Direct entry into the affected conversation
- Manual reply resolves the alert while preserving control
Lead and CRM integrations
Create the lead early, enrich the same record as more becomes known, and keep delivery observable.
- YatraHQ progressive lead sync and signed status updates
- Google Sheets as an optional operational copy
- Durable retries and recent-delivery visibility
- Existing-lead backfill without duplicate creates
Control, audit, and safety
AI helps with language and judgment; deterministic controls decide what is actually allowed to happen.
- Tenant and business data isolation
- Activity trail for automated and human actions
- Excluded chats, opt-outs, kill switches, and usage limits
- Audited platform support access and role boundaries
CHANNELS AND DESTINATIONS
Live now, with a clear roadmap.
Current integrations are labelled separately from planned inbound channels, so clients always know what they can use today.
Live betaWhatsApp
Inbound conversations, AI replies, number-level agent routing, human handover, media, and follow-ups.
Live integration
YatraHQ
Progressive lead creation, enrichment, signed lifecycle updates, retries, and backfill.
Live integration
Google Sheets
Optional operational copy of admitted leads and their activity.
Planned
Gmail and shared email
Bring personal and team inbox enquiries into the same controlled workspace.
Planned
Website chat and more
Extend the same qualification, handover, and follow-up model to additional inbound channels.
HUMAN CONTROL BY DESIGNHelpful automation
Helpful automation
with visible boundaries.
Humans can step in at any timeManual replies and takeover actions pause automation for that conversation.
Missing facts become visibleThe agent pauses and alerts owners or admins instead of inventing an answer.
Access follows responsibilityAgents work only on assigned-number conversations while workspace leadership can oversee the full operation.
Every important action is traceableVersion history, delivery state, and activity records make behaviour reviewable.
PUBLIC BETA
Join the waitlist See how Ylper fits your inbound workflow.
Tell us about your channels, team, and follow-up process. We will help you map the right controlled-beta setup.